Lyro AI

Lyro AI is Tidio's conversational AI customer support agent designed to automate customer service across websites and messaging channels. It learns from a business's FAQs, help center articles, documents, and website content to answer customer questions in natural language, resolve repetitive support requests, qualify leads, recommend products, and seamlessly transfer conversations to human agents when necessary. It is widely used by e-commerce businesses, SaaS companies, service providers, and online retailers to reduce support workload while maintaining high customer satisfaction. Lyro AI is officially available worldwide, including India, the United States, Europe, Australia, and most other supported regions. There are no officially documented country restrictions, although some messaging channel integrations and payment methods may vary by region.