Ada

Ada is an AI-native customer-experience platform that enables businesses to deploy autonomous AI agents across customer-service channels. Its Reasoning Engine uses business knowledge, policies, context and connected systems to answer questions, perform actions and resolve customer issues. Ada supports web, mobile, email, messaging, WhatsApp, Instagram, SMS and custom channels, with human handoffs when required. It is primarily designed for enterprise customer-service teams and is available internationally; no broad country restriction was identified, although individual channels and third-party integrations can have regional requirements